Call Kurtis: I Can’t Buy a Car Because Lender Declared Me Dead

CBS Sacramento

LODI (CBS13) — Sarah Williams found herself prematurely buried in the credit score grave yard. Her credit score is now zero.

“I’m dead?” she remembers asking. “Well that’s interesting.”

She was trying to qualify for a car loan to replace her aging car. Turns out loan company Acura Financial Services, which she used for another car she owned, made a big mistake marking on her credit report “consumer deceased.” The company admitted an employee selected the wrong choice from a drop down menu.

“You killed me! You killed my credit!”

Sarah’s bank said without a score, she couldn’t have a loan.

“Our plans came to a screeching halt,” she said.

She says Acura Financial claimed it would fix it, but it could take up to 30 days. That was too long for her.

“This is not my fault. This is not my error,” she said

Credit counselor Jeff Sipes with Blue…

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